June 1, 2022
Visionary Broadband to Exit Rio Blanco County Broadband Network
Visionary Broadband, a local internet service provider, and Rio Blanco County will facilitate a smooth transition of services for County and private customers through the Summer of 2022, with no anticipated service disruption. Rio Blanco County, CO – On May 31, 2022, Visionary Broadband notified the Board County Commissioners of Rio Blanco County, Colorado of their intent to vacate their position as a Value-Added Reseller (VAR) on the Rio Blanco County Broadband Network. Continuing contract discussions between Visionary and the County have led both parties to determine that there is no path forward which is mutually agreeable. Out of respect for current customers and Rio Blanco County, Visionary is offering to forego their sizable business investment in the County to make the transition to the next VAR as seamless as possible. Both the County and Visionary hope to transition the existing Visionary fiber and wireless customers in a way that insures continued connectivity prior to Visionary’s exit. Information will be forthcoming to existing customers regarding this transition.
- Will this affect my internet service delivery?
There will be no disruption to your internet service delivery through the transition to another provider.
- Do I need to initiate a move to a different provider?
Currently any customers that do not move to another provider will be transitioned to an alternative provider on September 1st, 2022 automatically. You are welcome to choose another provider at any time, however. If you do decide to choose an alternate provider, please notify us by sending a message to email@example.com
- When is the transition taking place?
Visionary will continue to support current customers until September 1st, 2022. At that time another provider will take over support for your account, and you will be notified when that happens.
- Where do I make payments after the transition?
After the transition, you will receive payment instructions for your new provider.
- Who do I call for technical support?
You may continue to call Visionary until September 1st. After that you will need to call your assigned provider.
- What service providers are currently active on the Rio Blanco Broadband network?
Currently Cimarron Telecommunications and Visionary Broadband are active providers on the Rio Blanco Broadband network. Rio Blanco County recently released an invitation for Letters of Interest to gauge interest from other providers.